IMPROVING SERVICE THROUGH PERSONAL BRANDING
IMPROVING SERVICE THROUGH PERSONAL BRANDING
IMPROVING SERVICE THROUGH PERSONAL BRANDING
Aston Inn Jemursari
03 July 2024

The First Smart Hotel in East Java continues to deliver excellent service through regular monthly training sessions. Training on Personal Branding for Hospitality was held in the Azzalea Meeting Room, attended by 21 participants, including department heads and staff representatives from several departments.

The event, which ran from 4 PM to 5 PM, was hosted by Aries Luhur, also known as Opa, the Marketing & Communication Manager of Aston Inn Jemursari, who presented some light material on the importance of Personal Branding, how to develop Personal Branding, and direct practice by participant representatives.

Fajar, a representative from the Food & Beverage Service department, Hafi from the Housekeeping department, and Reni from the Accounting department all exhibited their Personal Branding training in an open and welcoming manner to the presenters and other training attendees.

The program concluded with a question-and-answer session, which was very well received by the attendees, and a group photo session at the end of the activity.

'In order to provide the best service in all departments, today we provided light training material but with dense sessions ranging from material to role-play sessions for participants regarding Personal Branding in the world of hospitality. We hope that through the presenters who have been resource persons several times in various hotels, companies, and even Islamic boarding schools, this will bring good things and, in the future, will be a reference for always prioritizing.” According to Lia Kusumawardhani, the Assistant Human Resources Manager at Aston Inn Jemursari.

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