Serang, 11 November 2024 – Aston Hotels in Banten has achieved remarkable success at the GM Conference 2024, held from 4-7 November 2024 in Batam. Thanks to the dedication and hard work of the team, three Aston properties in the region—Aston Serang Hotel & Convention Center, Aston Cilegon Boutique Hotel, and Aston Anyer Beach Hotel—were recognized with several prestigious awards. These achievements reflect the hotels' exceptional service quality and demonstrate Aston Hotels' commitment to supporting the development of Banten as a leading tourism and business destination.
Aston Serang Hotel & Convention Center won the following awards:
- Highest GRI YTD 2024 – #1
- Highest Score for Housekeeping – #1
- Highest Score for Front Office – #1
- Second Highest Score for F&B Service – #2
In addition, Aston Cilegon Boutique Hotel received the Second Highest Score for Engineering Arch Audit in the 4-5 Star Hotel Category. Aston Anyer Beach Hotel was awarded the Top Ten Highest Audit Score for the Human Resources Department.
These achievements underscore Aston Hotels' commitment to maintaining excellence in service and facilities across its properties. The awards also highlight the company's continuous efforts to innovate and deliver outstanding guest experiences, while solidifying its leadership in the hospitality industry in Banten.
Aston Hotels' Commitment to Banten's Growth
As key players in the Banten region, Aston Serang Hotel & Convention Center, Aston Cilegon Boutique Hotel, and Aston Anyer Beach Hotel are committed to actively supporting the development of the province. By offering world-class services and products, Aston Hotels plays a pivotal role in enhancing Banten's appeal as a prominent tourist and business destination.
The awards received by these three hotels are not just a testament to their operational excellence but also reflect their meaningful contribution to showcasing Banten’s potential as a prime tourism hub. With continuously improving service quality, Aston Hotels is dedicated to supporting local economic growth, creating employment opportunities, and providing unforgettable experiences to visitors in Banten.
Doddy Fathurahman, Regional General Manager Aston Hotels in Banten, explained "We are extremely proud of the achievements Aston Hotels have made in Banten, which not only reflect the quality of our services but also demonstrate our ongoing commitment to contributing to the progress of the province. These awards are the result of the hard work and synergy of our exceptional teams. We remain dedicated to delivering the best possible service to our guests while supporting the growth of tourism and the economy in Banten. Aston Hotels will always be a trusted partner in advancing Banten as a premier tourist destination."
About GM Conference 2024
The GM Conference is an annual event organized by Archipelago International, gathering General Managers (GMs) from across Aston Hotels’ network, along with senior managers and executives. The conference aims to bring together hospitality industry leaders for a forum focused on professional development, sharing knowledge about the latest trends in the hotel industry, and recognizing hotels that have demonstrated outstanding performance in various operational areas. Through this event, Archipelago International reaffirms its commitment to continuously improving the quality of service and operations across its hotels in Indonesia.